Mats & Products: If you are not happy with a product, please return it unopened within 30 days of purchase and we will refund you the amount. Please email email@example.com prior to returning any goods giving the reason for the return.
Please do not unpack/unroll a mat to look at it if you are unsure whether you want to keep the product, as due to hygienic reasons we will not be able to exchange or refund you in these circumstances.
Gift Vouchers Gift vouchers are non refundable.
We accept exchanges of any unused merchandise up to 30 days from the date of purchase. Please email firstname.lastname@example.org prior to exchanging any goods giving the reason for the exchange.
Due to health reasons we cannot accept returns/ exhchanges for yoga mats that have been removed from their original packaging.
FREQUENTLY ASKED QUESTIONS
BREAKING IN YOUR NEW YOGA MAT
During the first few weeks of use, it's very common for you to slip and slide around a brand-new high-quality mat. The best way to break in your yoga mat and avoid slipping around is to simply use it as often as you can, but there are a few ways to quicken up the process to make your mat feel like home sooner.
When you first receive your mat there is usually a light film from manufacturing that must be rinsed off. Giving your new mat an “exfoliating” treatment can help break down this initial layer and help you find stability in poses. Sprinkle your mat with a mix of sea salt and warm water, and either wipe it down with a stiff-bristled brush or a cotton washcloth. Towel dry or leave out in the sun on a nice day.
TIPS FOR BREAKING IN YOUR NEW MAT
Salt Scrub - As mentioned above before using your new yoga mat it's best to exfoliate it with sea salt and warm water. Wipe your mat down with a stiff-bristled brush or cotton washcloth. Towel dry or leave out in the sun on a nice day. Use Your Mat Frequently - Mats will get better and better the more you use them so the best way to break in your mat is to do lots of yoga! Simple!
Leave In The Sun - No time to exfoliate your face nevermind your yoga mat? No problem! Unfold your mat and leave it out in the sun. The heat will help break down the fibers that make you slip and slide. Wipe It Down Regularly - This tip is especially useful for people that use oils or moisturisers on their skin. While things like sweat might help break in your mat faster, body products often have the opposite effect. Get A Towel - If you are prone to sweating, using a towel during your practice is recommended.
CLEANING YOUR YOGA MAT
Ever nestled into childs pose, forehead resting on your yoga mat, and realised your mat stinks? You are not alone! With regular use, your mat gets covered in dirt, oils, and—if you’re doing it right—plenty of sweat.
Check Out Aisling's DIY Natural Yoga Mat Cleaner RecipeHere
TIPS FOR CLEANING YOUR YOGA MAT
DOS - Hose it down with water, wash it in the bathtub or wipe down the mat. - Air dry thoroughly after cleaning for at least 24 hours. - Use a cloth or sponge and not an abrasive scrubber. - Use very little mild soap to mix in water or sponge. - To do a quick clean or to disinfect check out Aisling's DIY Recipe here
DON'TS - Don’t soak the mat for too long. The mat may absorb too much water and may not dry for a good 10 years. - Don’t use harsh soap & chemicals and don’t wash too often or you’ll risk damaging the surface. - Don’t throw them in your washer or dryer (unless you’re ready to risk whatever happens). - Don’t use baking soda. It leaves a white residue that’s a pain to clean out. - Don’t sunbathe them for hours on end. It’ll become dry and crumbly or sometimes melt and become sticky.